http://www.elateafrica.org/elate/entrepreneur/entrepreneurindex.html
Entrepreneurship
Education is a study that is concerned with providing students with the
knowledge and skills of creating and operating their own businesses successfully,
using the available resources to develop themselves and the country in general.
By the end of this topic, learners are expected to have acquired the following Job Mart related Skills:
Personal attributes – self confidence, time management, creativity/imaginative, recording skills, enthusiasm, imagination, leadership skills and self awareness.
This
unit focuses on businesses in Uganda. It discusses the meaning of business, the
forms and types of business organizations, their sizes as well as the importance
of businesses to their owners. The Unit concludes with an introduction to Business
Associations in Uganda.
By
the end of this topic, students should be able to:
COMPONENTS
OF A BUSINESS PLAN
Meaning of a business plan
2. What are the various skills that an effective manager must possess? Are all these skills equally important?
3. Are the characteristics of a good manager in-born traits or can these be acquired by environmental influences?
Introduction
In another unit we discussed the meaning of
success in business. We learnt what it takes for one to have a successful
business. In this unit, we shall find out how an entrepreneur can
select what business to do from the many possible alternatives.
We shall particularly discuss the bases from which an entrepreneur
can identify different business opportunities, the meaning of market,
market potential, market assessment, the factors for assessing market
potential and the process of conducting a market assessment.
The
Entrepreneur
The
Kauffman Foundation (www.kauffman.org)
defines it as “the process of providing individuals with the concepts and
skills to recognize opportunities that others have overlooked and to have the
insight, self-esteem and knowledge to act where others have hesitated. It includes
instruction in opportunity recognition, marshaling resources in the face of risk,
and initiating a business venture. It also includes instruction in business management
processes such as business planning, capital development, marketing, and cash
flow analysis.”
Main
Content and Concepts to Emphasise
In
this topic, we shall discuss (a) the meaning of entrepreneurship, (b) an entrepreneur,
(c) the functions of an entrepreneur, (d) how to become a successful entrepreneur,
(e) the qualities of a successful entrepreneur and (f) the benefits and challenges
of being an entrepreneur.
By
the end of this topic, students should be able to:
- Define
entrepreneurship
- Define
an entrepreneur
- Discuss
the functions of an entrepreneur
- Describe
how to become a successful entrepreneur
- Outline
the qualities/characteristics of an entrepreneur
- Discuss the benefits and challenges of being an entrepreneur
By the end of this topic, learners are expected to have acquired the following Job Mart related Skills:
Personal attributes – self confidence, time management, creativity/imaginative, recording skills, enthusiasm, imagination, leadership skills and self awareness.
Communication – observation & listening skills, recording, reading reporting in writing.
Team work – task oriented leadership skills,group work.
Problem solving - information
seeking, Practical experiment, environmental protection &
conservation, seeking for information (research),discussion making
Application of number - numeracy (as they compare crop yields in treated and untreated plots)
Businesses in Uganda
Main Content and Concepts to Emphasize
- Meaning of business
- Types of businesses
- Forms of business organizations
- Size of businesses
- Importance of businesses
- Business Associations in Uganda
- Define the term business
- Identify the types of businesses
- Identify the different forms of business organizations
- List the factors used to determine the size of businesses
- Discuss the importance of businesses
- Identify
Business Associations in Uganda
MARKETING IN SMALL BUSINESS ENTERPRISE
Marketing in a small business enterprise is brought to the centre of the stage in its own right. This unit looks at marketing, the marketing mix, market research and channels of distribution. It also considers the methods of sales promotion and the factors determining business location.
By the end of this topic, students should be able to: - Define marketing
- Identify the elements of a marketing mix
- Conduct a school market research survey
- Describe the channels of distribution
- Identify the methods of sales promotion
- Discuss the factors affecting business location
1.
Meaning of marketing
Marketing
is the performance of activities that are necessary to get goods and services
from the producer to the customer. It refers to a series of activities undertaken
by an entrepreneur in order to find out who his/her customers are and their needs.
Marketing is concerned with informing the customer that a good/service is on sale
and persuading him/her to buy the good/service. The main objective of marketing
is to ensure that customer’s needs and wants are satisfied while the entrepreneur
also makes profits. [Marketing is the way of assembling information that one needs
to reach a customer in order to make sales.]
Marketing is the entire process of planning, pricing, promoting and distributing goods and services to consumers. Marketing completes the function of production by transferring the goods from the place of production to the place of consumption. Some of the marketing activities undertaken include:
Marketing is the entire process of planning, pricing, promoting and distributing goods and services to consumers. Marketing completes the function of production by transferring the goods from the place of production to the place of consumption. Some of the marketing activities undertaken include:
- Finding out what people or customers need or want
- Developing/providing goods and services that meet the identified needs or wants of customers
- Setting prices which the customers can afford and are willing to pay and will enable the entrepreneur to make profits
- Making products available at places where the customers can easily access them
- Promoting the products by informing and attracting customers to buy them and retain their interest in buying from the business
Four
Ps – Product, Price, Promotion, and Place] however, marketing may also include
two Cs – Customer (customer is king, customer is never wrong, customer
is the end point in the entire production process, actually the customer
is your business, without them you have no business at all, etc.,) Competition—for
every product there could somebody out there capable of making a better product
than you. And so this represents both a challenge and an opportunity. The opportunity
is that competition helps you see and learn from others and improve, so that you
can reach the market early/in time. Conversely, competition can easily wipe out
your business, through introducing better methods of production, large financial
outlays, advanced technology, marketing and sales systems.
A
market for any business means all buyers (people, institutions, businesses, etc)
within a specified geographical area, who need the business products and are willing
and able to buy them. For example, a market for products of a trading business
consists of people and institutions, which exhibit all the following three characteristics:
- Need or want the products being sold by the trading business
- Able to buy the products
- Willing to buy the products
SELLING
Selling
is a two-way communication between the buyer and the seller. Selling is a process
through which sellers get rid of their goods to consumers through the use of money.
The means of exchange is money, which allows proper exchange of goods and services.
In selling, there is usually a person to person dialogue between the buyer and
the seller. The purpose of this personal contact is to enable the entrepreneur
or his/her representative (sales person) to persuade the buyer to accept a product/service
at the stated price. In selling, a prospective buyer may be told how the product/service
will help meet his/her needs, its price, how to use it, and why it would be good
to buy it, etc.
The
creative selling process (salesmanship) includes the following steps:
(a)
Prospecting
This
means locating the customers. Prospects are people or firms that are likely to
buy the products. In prospecting, an entrepreneur finds out where to go, who to
see and what to do and say.
(b)
Pre-approach
In
this step, an entrepreneur gathers information about his/her own products and
the products of his/her competitors and prospects, i.e., personal information
about the age, preferences, interests, income, etc. of the customers, which helps
the entrepreneur to sell products/services that meet his/her customer’s
needs.
(c)
Approach
This
is the first face-to-face meeting with the customer. The approach should be well
planned and managed so as to create a good impression and win the customers.
(d) Sales presentation
(d) Sales presentation
This
is to attract and retain the buyer’s attention. The entrepreneur’s
proposition should be to create interest in the customer’s mind. Creative
selling can be achieved by:
- Making a strong point about a product right from the beginning of the presentation
- Mentioning more of the benefits of the product/service than of its features
- Giving the customer/buyer complete attention
- Involving the buyer in the discussion/conversation
- Listening to the customer to make him/her feel important and to understand his/her needs
(e)
Handling objections
Objections
arise when a buyer says ‘no’ to the price or design of the product.
This is the beginning of selling and it means the buyer has interest in the product.
The following methods may be used to handle objections:
- Listen to the buyer and do not interrupt
- Use a ‘yes but’ method. If the customer for instance says, ‘Your price is too high or higher than our competitors’, say ‘Yes, the initial costs are a bit high but you will save in the long run if you use our product because it is durable and more elegant’
- Ask the customer what he/she does not like about the product and give an alternative to meet his/her need
- Turn the buyer’s attention from objection to another benefit of more appeal
(f)
Closing a sale
Finding
a way of making a customer act or buy the product. An entrepreneur could ask questions
like:
- Can I reserve one for you?
- What colour do you prefer?
- Would you like it delivered to you or will you collect it?
(g)
Follow-up
This
is the support an entrepreneur gives his/her customer after the sale or purchase
of his/her goods/services. This generates repeated purchases. It can be done through
a short letter or
COMPONENTS
OF A BUSINESS PLAN
Introduction

In
Unit 4, we looked at marketing in a small business enterprise. In this Unit, we
shall consider a business plan. We shall discuss the meaning of a business plan,
the components of a business plan and its uses to various stakeholders, the steps
in preparing a business plan, action plan for implementing a business plan and
its presentation to different people.
Main
Content and Concepts to Emphasize
- Meaning of a business plan
- Components of a business plan
- Uses of a business plan to various stakeholders
- Steps in preparing a business plan
- Action plan for implementing the business plan
- Presentation of a business plan
By
the end of this topic, students should be able to:
- Define a business plan.
- State the components of a business plan.
- Discuss the importance of a business plan.
- Identify the steps in preparing a business plan.
- Design an action plan for implementing a business plan.
- Outline the presentation of a business plan.
Meaning of a business plan
A
business plan is a management tool, which focuses on the nature of the business
in a logical and organised manner. It is a document which guides an entrepreneur
on what, how and when to do or implement business objectives and goals. The business
plan encompasses both a study of whether a business idea is both possible and
feasible. It involves the availability of skills, technology, machinery, power,
land, buildings and infrastructure like roads to set up a business, which can
either be to manufacture a product or provide a service, as well as the realm
of financing and profitability of a business idea.
Who
should be involved in business planning?
A
business plan stands a better chance of being implemented successfully if those
who are charged with implementation are involved in the initial stages. An entrepreneur
can also ask prospective buyers and customers for their ideas and reactions to
the business plan. It is important that the business plan is communicated to all
employees. Their roles and what is expected of them should be clearly spelt out.
Student
Activity 1
1.
In a brain storming session, ask students what they think a business plan is.
2. Ask them to identify the people or parties that would be interested in a business plan.
3. Ask them to identify the people who would be involved in business planning.
2. Ask them to identify the people or parties that would be interested in a business plan.
3. Ask them to identify the people who would be involved in business planning.
MANAGING A SMALL BUSINESS ENTERPRISE
This unit focuses on managing a small business enterprise. In order to understand
how a small business enterprise can be managed effectively, we shall look at the
meaning, role, importance, and the functions of management. The unit will conclude
with a discussion of the tasks and responsibilities of management.
By
the end of this topic, students should be able to:
- Define management.
- Explain the roles of an entrepreneur in the management of a small enterprise.
- Discuss the importance of management in a small business enterprise.
- Describe the functions of management in a small business enterprise.
- Examine the responsibilities of management in a small business enterprise.
- Outline the tasks of management in a small business enterprise.
Sub-topics:
- Meaning of management
- The role of management
- Functions of management
- Importance of management
- Responsibilities of management.
- Tasks of management
Meaning
of management
Management
is the art of getting things done through people and the proper utilisation of
resources like capital, raw materials and time, which enables the enterprise to
achieve its goals and objectives. Management is a problem solving process of effectively
achieving organizational objectives through the efficient use of scarce resources
in a changing environment. In a small business enterprise, the entrepreneur acts
as the top manager while the few employees and family members serve as lower managers.
Who
are the managers?
A
manager’s job is highly crucial to the success of any organization. The
more complex the organisation is, the more crucial is the manager’s role.
It is the manager’s job to achieve the organizational objectives through
the proper utilization of its human and material resources. However, since the
material resources of equipment, capital, facilities, information, etc., can only
be used by humans, the human resources are the most valuable assets of any organization.
Accordingly, a manager must be highly skilled in the art of optimally utilizing
the human resources. Some of the essential skills are:
(1)
Technical skills
These
involve the knowledge, methods and techniques and the ability to use these techniques
in performing a job effectively.
(2)
Human skills
Human
skill is the ability to work with other people amicably. It involves patience,
trust and genuine involvement in interpersonal relationships.
(3)
Analytical skills
Effective
and right decision making is the most important function of management. A successful
manager must possess the analytical skill, involving the ability to logically,
objectively, and scientifically analyse the problems and opportunities and use
scientific approaches to arrive at feasible and optimal solutions.
(4) Conceptual skills
(4) Conceptual skills
The
conceptual skill is the ability to view the organisation as a whole, and as a
system comprised of various parts and sub-systems, integrated into a single unit.
Characteristics
of a good manager
Not
all managers are successful. Those managers who are successful have certain characteristics
which create a climate for success for themselves and their subordinates. Some
of the more important personality traits of a successful manager are:
(a)
Knowledge
To
have the knowledge about competitive markets, about technological advancements
and about social changes is very important for taking action.
(b)
Decisiveness
Decision
making involves more than simply choosing the best alternative. A good manager
should possess conceptual, logical ability, intuitive and courageous judgement
and ability to analyse the problem by breaking it into parts and identifying the
nature and effect of each part.
(c)
Ability to handle conflict
A
good manager is calm, able to listen, is positively responsive to criticism and
is able to handle conflicts and differences in a constructive manner. In order
to handle conflicts well, a manager must be confident, self-assertive, fair and
dominant.
(d) Emotional stability
(d) Emotional stability
Emotional
stability is the major ingredient for effective leadership and an
effective manager is always an effective leader. Emotional instability often leads
to wrong and impulsive decisions with some consequences.
Student
Activity
1.
Define management.2. What are the various skills that an effective manager must possess? Are all these skills equally important?
3. Are the characteristics of a good manager in-born traits or can these be acquired by environmental influences?
SUCCESS IN BUSINESS
People often start a business expecting
it to be successful. There are many reasons for opening up a new
business. Some people desire to earn income, while others seek to be
self-employed. However, the performance of business varies from one
business to another. While one business may be successful, another may
be a poor performer or at worst a failure. The factors that affect the
success or failure of a business are numerous. In this unit, we shall
discuss the meaning of success in business, factors leading to success
in business, benefits of a successful business to an entrepreneur and
factors that lead to business failure. The unit will conclude with a
discussion of the common management mistakes which cause business
failure and indicators of a business that is not doing well.
Main Content and Concepts to Emphasise
-
Meaning of success in business.
-
Factors leading to success in business.
-
Benefits of a successful business to an entrepreneur.
-
Factors which lead to business failure.
-
Common management mistakes that cause business failure.
-
Indicators of a business that is not doing well.
By the end of this topic, students should be able to:
-
Define the meaning of success in business.
-
Discuss the factors leading to success in business.
-
Outline the benefits of a successful business to an entrepreneur.
-
Discuss the factors which lead to business failure.
-
Outline the common management mistakes that cause business failure.
-
Identify the indicators of a business that is not doing well.
Teaching/Learning Materials, Activities and Guidance
-
Markers
-
Flip charts
Job related life skills
In these activities, the students are expected to exhibit some of the following job related life skills:
-
Personal attributes –Self confidence,Enthusiasm and imaginative.
-
Communication – Communication
-
Team working.
-
Problem solving –Self awareness and Task oriented
-
Information skills –Information (writing)
EXPLORING BUSINESS OPPORTUNITIES
Introduction
Objectives
By
the end of this unit, learners should be able to:
-
Define
a business opportunity.
-
Discuss
the meaning of a market.
-
Identify
the factors for assessing market potential of a business.
-
Conduct
a market assessment
Job
related life skills
-
Personal
attributes – self confidence, time management,
creativity/imaginative, recording skills, enthusiasm, imagination
and self awareness.
-
Communication
– observation and listening skills, reporting in writing.
-
Team
work – task oriented leadership skills,group
work.
-
Problem
solving - information seeking, environmental protection
and conservation, seeking for information (research).
-
Application
of number - numeracy (as they compare crop yields in
treated and untreated plots)
INCOME AND ITS USES
Brief Description of the Topic
Entrepreneurs start a business with an aim of earning an income and acquiring wealth. However, as an intention to achieve that, entrepreneurs strive with all abilities to ensure that their businesses succeeds. When businesses succeed they provide income for all the people working in them and profits to reward the entrepreneur for the risks and investment made.
General Objectives
By the end of this Topic, learners should be able to describe the various types of incomes, the sources of income, the ways of using this income, the functions of consumption, the ways of increasing savings and investments, the importance of savings and investments.
Job-Related life skills to be developed by a student are seen below:
1.Commitment and sacrifice.
2.Self awareness and self confidence.
3.Decision making.
4.Information seeking.
5.Creative thinking and being visionary.BUSINESS CASE STUDIES AND ACTIVITIESENTREPRENEURS IN UGANDAIntroductionWhy use case studies?
A number of business case studies have been written by the ELATE team. They are designed to support the Entrepreneurship curriculum in Uganda and elsewhere by giving students a sense of what real businesses are like.
They are designed to bring the study of Entrepreneurship to life. They show that, while there are some common principles, each business situation requires specific knowledge and skills. Also there is a place in business for many different types of people. In short, everyone can become an entrepreneur if they are motivated and willing to apply themselves to the task.
Each case study tells the business story of a different person and is based upon one business. Certain details have been emphasised in order to bring out important business principles, but they are all firmly based upon reality.
We believe that students will find it easier to relate to this personal approach. It harnesses the principle of learning through empathy - the idea of imagining what you would do if you were in someone else's shoes.
To run a business successfully there are many things you need to know. Some require specific education and training. But others need only good "business sense". Some people seem to have this naturally, but, others develop it with experience. Working through case studies can help students to develop their business sense.The structure of each case studyThe case studies are generally in five parts:1. The business. A photograph and a general story of the business (or a similar business) from the viewpoint of the entrepreneur.2. The industry. Background information on the industry in which the business is located.
3. Questions. The questions focus on the vocabulary of business and encourage students to think about how the business operates within its specific environment. They provide a focus for teachers to develop key business principles.
4. Activities. One or two longer group or whole class activities. These involve such things as brainstorming, conducting market research and constructing business plans. They are designed to allow students to "learn by doing". They develop a range of practical skills including cooperating in a group, data collection and numeracy, and communicating ideas clearly both orally and in writing.
5. Teacher's Guidance. This section gives suggestions on the sorts of answers that might be expected from the students, and specific advice on managing the activities with large classes.
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